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Key Responsibilities:

• Understand client needs and preferences to recommend suitable travel packages (domestic/international).
• Plan, customize, and book travel arrangements including flights, hotels, tours, and transport.
• Handle inbound and outbound sales calls, emails, and online inquiries.
• Meet or exceed sales targets and conversion goals.
• Maintain up-to-date knowledge of travel trends, destinations, and promotions.
• Build and maintain relationships with clients to encourage repeat business.
• Assist with travel documentation like visas, insurance, and itineraries as needed.
• Manage post-booking support including changes, cancellations, and refunds.

Requirements:

• Bachelor’s degree in Tourism, Hospitality, or related field (preferred).
• Proven experience in travel sales or a customer service/sales role.
• Certification in CRM (Hubspot)
• Strong knowledge of travel destinations, booking systems, and travel platforms (e.g., Amadeus, Galileo, Sabre is a plus).
• Excellent communication, negotiation, and interpersonal skills.